Cancellation Policy
At MC Laser & Beauty, your appointment time is reserved exclusively for you. To ensure fairness to all clients and to protect clinic time, we kindly ask that you adhere to the following policy:
Cancellations & Rescheduling
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Appointments can be cancelled or rescheduled free of charge with at least 48 hours’ notice
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Cancellations made within 24–48 hours of your appointment will incur a 50% charge of the treatment cost
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Cancellations made within 24 hours, or failure to attend your appointment, will incur a 100% charge
Late Arrivals
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If you arrive late, your treatment time may be shortened to avoid impacting other clients
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Arrivals more than 15 minutes late may be treated as a missed appointment and charged accordingly
Deposits
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Deposits are non-refundable and will be deducted from your treatment cost
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In line with the policy above, deposits may be retained in the event of late cancellations or no-shows
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Patch tests will also require a £10 fee subject to the same cancellation policy.
We understand that unexpected situations can arise, and we will always do our best to be accommodating where possible. However, repeated late cancellations or missed appointments may result in refusal of future bookings.
Thank you for respecting our time and allowing us to provide the highest level of service to all clients.
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Last Updated: 23rd March 2026
